Bredo / Support

Support

Write to the person who makes Bredo. The answer comes by email, usually within a working day — and the same day when footage is at risk.

It may already be answered

• A licence key that hasn’t arrived, or won’t take, and using it on another Mac.
• Refunds: 30 days, no questions asked.
• Before you erase a card: what a checked copy proves.
• Handing footage to an editor, in Final Cut Pro, Premiere Pro or DaVinci Resolve.
• Removing Bredo, and what it leaves behind.

Write to us

Something not working in Bredo? Help → Contact Support… in the app sends the same message with the details that make a problem findable — versions, counts and settings, never file names — and shows you all of it before anything is sent.

Your email address Your name (optional)

What is it about? Choose… My licence or purchase Copying cards Search and analysis Drives and the library Hand Off and editors A crash, or Bredo is slow An idea or a request Something else, or a question before buying Message

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Send

What you send is kept to answer you. What we keep

Or email support@bredo.app. Whichever way you write, the answer comes from that address, and replying to it keeps the conversation together.